Privacy Policy

Effective Date: January 1, 2026
Company: nuSpine Surgical LLC
Contact Email: info@nuspinesurgical.com

nuSpine Surgical LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application, website, and related services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Account Information

When you create an account, we may collect information such as:

• Name

• Email address

• Login credentials

• Profile information you choose to provide

B. Health, Wellness, Nutrition, and Fitness Information

Depending on how you use our services, you may choose to provide information such as:

• Food logs

• Nutrition information

• Photos of food or product labels

• Barcode scans

• Weight, fitness, or wellness goals

• Notes or other information you enter

This information is used to provide features such as nutrition tracking, food analysis, wellness insights, and personalized recommendations.

C. Photos and Camera Access

Our services may request access to your camera or photo library so you can upload or scan images, such as food photos, nutrition labels, or barcodes. We only access photos or camera content when you choose to use those features.

D. Device and Usage Information

We may automatically collect limited technical information, including:

• Device type

• Operating system

• App version

• Usage activity

• Crash reports

• Performance data

• Approximate location based on device or network information, if enabled

E. Payment Information

If we offer paid features or subscriptions, payments may be processed through Apple’s App Store or another third-party payment processor. We do not directly store your full credit card number.

2. How We Use Your Information

We use your information to:

• Provide and operate our services

• Create and manage your account

• Analyze food, nutrition, barcode, image, or text inputs

• Provide wellness, nutrition, or fitness-related insights

• Improve features and user experience

• Monitor performance and fix bugs

• Respond to support requests

• Maintain security and prevent misuse

• Comply with legal obligations

3. AI and Automated Features

Some features may use artificial intelligence or automated analysis to interpret food images, labels, barcodes, text entries, or other information you submit.

AI-generated results may be inaccurate or incomplete. Our services are intended for general wellness and informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

4. Third-Party Services

We may use third-party service providers to help operate and improve our services. These may include:

• Firebase for authentication, database, hosting, storage, analytics, and crash reporting

• Google Analytics or similar analytics tools

• Google Gemini API or other AI services for image, text, or nutrition analysis

• Apple services for app distribution, subscriptions, and payments

These third-party services may process information as necessary to provide their services to us. Their use of information is governed by their own privacy policies and terms.

5. How We Share Information

We do not sell your personal information.

We may share information only in the following situations:

• With service providers who help us operate our services

• With analytics, hosting, AI, storage, or technical support providers

• If required by law, subpoena, court order, or government request

• To protect our rights, users, safety, or security

• In connection with a business transaction such as merger, acquisition, or sale of assets

• With your consent or at your direction

6. Health and Wellness Data

Our services may collect health, wellness, fitness, nutrition, or lifestyle-related information that you choose to enter.

We do not sell your health or wellness data. We use this information to provide functionality and improve your experience.

Our services are not intended to provide medical advice. You should consult a qualified healthcare professional before making medical, dietary, medication, or treatment decisions.

7. Data Retention

We keep your information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account or personal information by contacting us at:

info@nuspinesurgical.com

Some information may be retained if required by law, for security purposes, backup systems, accounting records, or legitimate business needs.

8. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information

• Withdraw consent

• Object to certain processing

• Request a copy of your data

• Limit certain uses of sensitive information

To make a privacy request, contact us at:

info@nuspinesurgical.com

We may need to verify your identity before processing your request.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Processing

Your information may be processed and stored in the United States or other locations where our service providers operate. By using our services, you understand that your information may be transferred to and processed in locations outside your state, province, or country.

12. No Medical Advice

Our services are provided for general informational, wellness, nutrition, and fitness purposes only. They do not provide medical advice, diagnosis, or treatment.

You should not rely on our services to diagnose or treat any medical condition. Always consult a licensed healthcare provider regarding medical questions, diet changes, medications, symptoms, or health concerns.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of our services after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

For questions about this Privacy Policy or to make a privacy request, contact us at:

nuSpine Surgical LLC
Email: info@nuspinesurgical.com